24 Point Screening Process

At NorCal Individual Care, we only employ the most passionate, dedicated, and qualified Caregivers to look after our senior clients. Our 24 Point screening process and standards have helped us continuously select and retain quality, all-star Caregivers that have worked with us since our company was first founded. Only the top 4% of applicants are selected to be NorCal Individual Care Caregivers, after which each caretaker goes through a structured training program. This is why we consider our Caregivers to be the best in the industry.

1. Professional Caregiving Experience or Certification from the Department of Public Health
2. Phone Screen to Determine Qualifications, Experience, & Skill Set
3. Caregiver Competency Examination Based on Emergency Situations and Scenarios in home care
4. OSHA Examination Based on Bloodborne Illness and Pathogens
5. HIPAA Examination Based on Patient Privacy and Rights
6. Integrity/Ethics Testing
7. Physical Capabilities Assessment
8. Interview Assessing the Candidates Professional Experience as a Caregiver
9. Interview to Evaluate Personal Characteristics & Career Goals
10. Skill Set Evaluation
11. Employment Eligibility Verification
12. Verification of Professional Caregiving References
13. Tuberculosis Test or Chest X-Ray
14. Driver Safety Quiz and DMV Check
15. Nationwide Sex Offender Check
16. Office of Inspector General Fraud and Exclusions Check
17. Nationwide Criminal Background Check (DOJ and FBI fingerprinting in CA)
18. Caregiver Orientation and Exam on Policies and Procedures of NorCal Individual Care
19. Hands-On Transfer Training
20. Exclusive Fall Prevention Certification Program
21. Diagnosis Specific Nutrition Training
22. Alzheimer’s/Dementia Care Training
23. American Red Cross Disaster Preparedness Training
24. Basic Health and Safety Training

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